Page 8 - Customer Charter - December 2023

CHARTER

COVERAGE

This charter gives an overview of the services delivered by the Valuation Department to all its
stakeholders/customers .

Our services consist of tendering valuation and professional property advice to ministries and
government departments.

Under this Charter, we pledge to:

Continuously provide independent,
impartial, and objective Valuation in
accordance with international norms,
standards, and practices.

Provide services to the highest standard of
professional ethics which will uphold public
trust.

Build a creative, competent, and dedicated
work force through ongoing capacity
building

Promote a workplace that is inclusive and
fair, and which foster respect of all our
officers.

Adopt highest technology for an improved
service delivery to the government and
public at large.

04